Please allow plenty of time for your journey to Birmingham Moor St to avoid missing your train Last remaining tickets for this Christmas Season - don't miss out! Steam to York Christmas Market on 21st December with Vintage Trains


Your finalised train times, golden tickets and seat reservations will be available for collection from our Polar Express Customer Service Desk located in "The Cube" at Moor Street Station or posted to you where time allows (additional postage charge of £2.95 will apply).
Prices are per seat and the same for adults and children. Children aged 3 and under can travel for free if they accompany a fare paying adult and do not occupy a seat. Please notify us of any children aged 3 and under when booking online. Only one child 3 or under is allowed to travel per adult.

If you wish to book on more than one train ride you must create a separate booking for each train.

The heritage railway coaches we use for THE POLAR EXPRESS™ Train Ride were never designed to be as accessible as modern railway coaches and cannot accommodate wheelchairs. If you are a person of limited mobility and wish to join us, please send us an email at and we will do everything we can to accommodate you.

Seating is arranged in 4’s around a table on either side of the aisle. If you do not book your tickets in multiples of 2 or 4, due to high demand, it is likely your party will be split up across tables and aisles. We do our best to seat people together but this is not always possible and is not guaranteed.

Parties of 5 or more will be seated as near to each other as possible with priority given to earliest bookings.

To view our Terms and Conditions, click here.