The railway coaches we use for THE POLAR EXPRESS ™ were built many years ago and were not designed to be as accessible as modern railway coaches. If you are a person of limited mobility and wish to join us, please send us an email at or telephone 0121 708 4960 and we will do everything we can to accommodate you.

The performance times shown are approximate and are subject to change. Confirmed times will be provided 7 days prior to your performance with your confirmed seat assignments and Golden Tickets.

If you wish to travel on multiple trains, you will need to create a seperate booking for each train.

Children 3 and Under can travel for free if the do not occupy a seat

Travel Terms and Conditions apply. To view our Terms and Conditions, click here.